COMMONLY ASKED QUESTIONS
The Info You’re After
WHAT STUFF DO YOU SELL?
Anything a kid could want or need. There are a few things we cannot sell, please see the additional FAQ's below for details. For a specific list, click on our page "What stuff do you sell" and you'll be able to access a list of items.
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Your preloved stuff does need to be good quality. We don't accept damaged goods or goods that are in a poor condition.
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Battery operated toys/items MUST have working batteries. We are unable to replace batteries.
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For cots and car seats, see the specific FAQ below. If you are not sure whether we will sell something, please get in touch with our team to check.
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Please note that we are generally unable to sell items that have a value of less than $5 as the administration costs cannot be recovered. However, we can still take these low value items and sell them as donated goods, with a percentage of sales going to local charities (see our donating page).
DO YOU SELL COTS?
Yes well sell cots. All cots must meet the NZ safety standard. We will run through a checklist to ensure these are met before agreeing to sell any cots.
DO YOU SELL CARSEATS?
We do sell car seats on behalf. They need to have at least two years left on the expiration date, the seat must be in good condition and we will also ask you to confirm that the car seat has not been in an accident.
WHAT KIND OF CLOTHES WILL YOU SELL ON BEHALF?
Because there is such a large range of children's clothes, we are limited to the sizes and brands that can be sold on behalf.
We accept children's clothing up to and including size 12. We accept also accept shoes up to size womens 6.
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The clothes and shoes must be in great condition and there are certain brands that we cannot sell.
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We accept 100% merino clothing in most brands.
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Brands we generally do not sell are Cotton On, H&M, The Warehouse, Kmart, Postie, TnT, Teeny Weeny, Pumpkin Patch.
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If you do have items that we cannot sell and are wanting to get rid of them, please still bring them in as we are a drop off point for Clothe Our Kids - Waikato and can pass them onto them - see our donating page for details.
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Brands of clothes that we love to sell include Hellow Stranger, Minti, Rock your Baby, Radicool, Seed, Gap, Country Road, Jamie Kay, Calvin Klein, Armani, Bardot, Bonds...if you aren't sure about an item of clothing, please get in touch with our team.
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Unfortunatley we generally cannot sell overseas brands that are not well known in New Zealand.
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I WANT SOMETHING I SAW ON FACEBOOK, WILL YOU HOLD IT FOR ME?
If you see something you like on Facebook please message or call us to see if it is still available. We will put it aside for you to collect or for us to post to you (additional charges apply). Payment or pick up must be made within seven days.
WHAT PAYMENT OPTIONS DO YOU HAVE INSTORE?
We accept cash and Eftpos. Bank transfers are also accepted for Facebook purchases. We accept paywave and credit cards (with a surcharge). We also offer Afterpay.
DO YOU HAVE PARKING?
There is onroad parking just outside the shop.
WHAT HOURS ARE YOU OPEN?
Usual hours
Monday 9.00am - 4.00pm
Tuesday 9.00am - 4.00pm
Wednesday 9.0am - 4.00pm
Thursday 9.00am - 4.00pm
Friday 9.00am to 4.00pm
Saturday 9.00am to 4.00pm
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Please note that our hours may alter on public holidays/long weekends.
